PAYMENT METHOD
What is the Status of my order?
For ready-stock items,
1. Processing
2. Order Fulfilling by Seller
2. Updated Tracking
3. Completed
For pre-order items,
1. Processing
2. Order Fulfilling by Seller
3. Arrived at sorting centre
4. Parcel is in-transit from oversea to Malaysia
5. Arrived at Malaysia warehouse
6. Updated Tracking
7. Completed
*Please note that orders with the combination of ready stock and pre-order items will be shipped together once the pre-order stock has arrived.
Payment Method
1. Direct transfer
2. Online transfer via Billplz (+1.5%)
3. (Credit/debit card) Stripe (+4.4%)
If you choose “Manual Transfer” when you checkout. Then, send an email to admin@sneapy.com or contact us via livechat to inform regarding your successful payment. Payment details must provide and order ID.
Bank Name : Public Bank Berhad
Account Name :GENETRONZ TECHNOLOGIES MALAYSIA SDN BHD (1292551-M)
Account No. : 3209568300
Genetronz Technologies Malaysia Sdn. Bhd. is not responsible for lost, delayed or stolen packages. Please contact your local office to remedy the situation.
If you have any special request, you can email us at admin@sneapy.com and we will be able to help you out with that.
COMPANY INFORMATION
GENETRONZ TECHNOLOGIES MALAYSIA SDN. BHD. ( 1271934-K )
Suite 13-08, Avenue Crest, No. 2A, Jalan Jubli Perak 22/1, Seksyen 22, 40150 Shah Alam, Selangor.