Sneapy Warranty

Sneapy do provide 30 day warranty for certain electronic product. It included one-to-one free exchange.

 

30-Day Warranty products:

Massager/ Smart Vacuum Cups/ Bluetooth Earphones/ Bluetooth speakers / Gameboy / Wireless chargers / Lamps/ Powerbanks / Humidifiers / Shavers/ Juicers/ Fans 

 

Within 30 days of your parcel arrival, if the electronic product you have purchased was found malfunction, you are entitled to request a one-to-one free exchange from us.  Return delivery will be paid by Sneapy as RM8 for West Malaysia and RM15 for East Malaysia.

 

30-Day Warranty Return Process 

  1. Kindly send us clear pictures or videos of the product you have received by livechat, email or Whatsapp and state the problem you have encountered clearly.
  2. Aside from the product that you’re asking to refund, please also kindly put the receipt, package bags, and protective wraps back to the parcel.
  3. We will review your product and one-to-one product exchange will be arranged for you as soon as possible.

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